1.We will provide samples with detailed photo quotation for your
review.
2.You can go over the quotation upon receiving the samples to
finalize the items you want by sending back the SC with your
requirements and special needs in advance.
3.You need to wire the deposit by telex transfer(T/T)directly to
our account.(a transferring bank slip is needed)
4.On receiving the deposit ,we will release the mass production and
monitor the production procedure thoroughly.
5.We ship the container after Quality inspection before we receive
the balance from you.
6.Sample costs will be surely returned after the bulk order when we
receive the balance.
7.We will provide the documents according to your needs.
4. FAQ
Q1:Are you manufactures and where are your factory?
-Yes, we are manufactures and our factory is located in
Xiamen,Fujian,China
Q2:How can you accept small orders?
-Small orders are the trends!
-We have a special team that handles small order, and all of the
team members are experienced &
skillful.
-They are well paid to ensure the quality even the quantity is
small.
Q3:What do I do if I have a complaint or wish to make a warranty
claim?
-Please contact the sales who you purchased the product and contact
with him&her before and explain your complaint.You will also
need to take your proof of purchase with you. Please note that a
manufacturer is obliged to deal with your complaint.
Q4:How do you promise the quality?
-We have strong QC team. We control the quality from
in-materials/accessories/online QC/final
products QC/QC before shipping,we do 100% quality control for our
customers.When you visit us,you can have an idea, and we warmly
welcome you to our factory.
-We own many factory audit report,such as
ISO9001,OHSAS14001,ISO14001,WALMART audit report,Disney audit
report etc.
Q5:What service you can provide?
-24hs quick response;
-Warranty: 100% compensation upon the defects of manufacturer;
-With our own design team and R&D department,we can help you to
develop new items according to
your design and looking for some special items as your request.
Q6:Would you please send us your catalogue?
-We have many specifitic lines of crafts:for garden,for
fesitival,for kitchen and others.So please kindly tell us which
particular line you are interested in. And we will send the related
products for you.
Q7:What are your payment terms?
-Our payment terms are TT.
Q8:When is lead time?
-Our lead time is about 35-55 days
