Q1:Are you manufactures and where are your factory?
-Yes, we are manufactures and our factory is located in
Zhangzhou,Fujian,China
Q2:How can you accept small orders?
-Small orders are the trends!
-We have a special team that handles small order, and all of the
team members are experienced &
skillful.
-They are well paid to ensure the quality even the quantity is
small.
Q3:What do I do if I have a complaint or wish to make a warranty
claim?
-Please contact the sales who you purchased the product and contact
with him&her before and explain your complaint.You will also
need to take your proof of purchase with you. Please note that a
manufacturer is obliged to deal with your complaint.
Q4:How do you promise the quality?
-We have strong QC team. We control the quality from
in-materials/accessories/online QC/final
products QC/QC before shipping,we do 100% quality control for our
customers.When you visit us,you can have an idea, and we warmly
welcome you to our factory.
-We own many factory audit report,such as
ISO9001,OHSAS14001,ISO14001,WALMART audit report,Disney audit
report etc.
Q5:What service you can provide?
-24hs quick response;
-Warranty: 100% compensation upon the defects of manufacturer;
-With our own design team and R&D department,we can help you to
develop new items according to
your design and looking for some special items as your request.
Q6:Would you please send us your catalogue?
-We have many specifitic lines of crafts:for garden,for
fesitival,for kitchen and others.So please kindly tell us which
particular line you are interested in. And we will send the related
products for you.
Q7:What are your payment terms?
-Our payment terms are TT,WESTERN UNION ETC.
Q8:When is lead time?
-Our lead time is about 35-55 days
4. Our Services
1) Test order
Small order is supported with our large stock to help start YOUR
BUSINESS.
2) OEM
Our draw designer will draw for you the 1st time if you can tell us
your own idea.
The period for developing is about 10 days and we will check every
progress with u.
3) For Our Client
Big buyers: We will provide you the best price, which will not
higher than other buyer in your nation.
Wholesaler: A full container goods is more profitable for you.
Retailer: Lower MOQ for our stock items is offered to support you.
The price will be a little higher, while the MOQ is small. Extra
LCL fee is needed. But it’s better to reach one full container to
save shipping costs.
Our customers from all over the world ,Main market: The United
States, Russia, Canada, Saudi Arabia, South America, the Middle
East.
4) Development vision
Globalize our items.
Develop more to improve your life quality.
Serve you well and gain mutual benefits.
Make your purchasing easier and faster.
5) Service:
The Best Price and quality guaranteed.
Quick response in 12 hours.
Video meeting or telephone communication encouraged.
Just feel free to contact us,we will reply you within 24hours.
